Support

Sending coins

 
 

Can I recover if I send tokens incorrectly?

If the transfer was successful in the transaction history, you should receive it back from the sending wallet.
Once transferred, the assets are no longer held in your Burrito Wallet.
Therefore, tokens that have already been withdrawn from your Burrito Wallet cannot be recovered.
You will need to send them back from the wallet that sent them.
 

My token deposit is not showing up in my burrito wallet transaction history!

If you make a deposit without activating the asset's token (e.g. SPRT) received in your wallet, no transaction history will be left.
However, the asset will be reflected as a deposit as normal.
Please add the coin (e.g. SPRT) from the Add coins section on the app's main screen to reflect the deposit. If you don't see the asset after activating the coin, please refresh the Burrito app main page.
 

Why are network fees flexible?

Network fees are costs incurred when depositing and withdrawing coins, and the amount of network fees incurred can vary depending on how congested the network is.
(Network fees are fees charged by the coin network itself, not by Burrito Wallet).

Where can I find a history of the network fees I've paid?

You can check your transaction history on the Burrito Wallet main screen.