Service Manual

โ–ช๏ธ

NFT wallet connection

ํƒœ๊ทธ

I want to buy NFTs.

๐Ÿช™
Select "NFT" from the asset/NFT toggle on the Burrito Wallet main app screen.
ย 
1. If you do not have any assets, click the 'Purchase' button on the NFT page and enter the NFT marketplace.
  • EVM = Only Ethereum Virtual Machines are automatically connected without having to proceed with the wallet connection.
For the non-Ethereum version, a wallet connection is required.
ย 
2. Choose among the OpenSea, Looksrare, and Rarible NFT marketplaces.
If you wish to purchase from other NFT marketplaces, please visit the Dapp or NFT marketplace and click 'wallet connects'.
  1. Select Wallet Connect from the list of wallets and press the connect button (blue) in the middle.
  1. Click Burrito among the connected programs.
  1. Click the Connect button to allow access to your wallet.
  1. After the wallet connection is complete, you can purchase the NFT you like.
ย 
ย 

I canโ€™t find the purchased NFT in my Burrito wallet.

๐Ÿช™
When NFTs are transferred from the marketplace to my burrito wallet, there is a lag in time. Please change the Burrito Wallet app's main screen to "Assets> NFT Toggle.โ€
ย 
If you see tokens but don't see the NFT image: click View More to update the metadata.
notion image
ย 
If you do not see it after updating the metadata, go to the marketplace where you purchased it and check if the purchase and transmission were successful.
ย 
What if it is not visible in the purchased NFT wallet??
  1. Cryptocurrency wallet not connected correctly
To resolve this issue, close your browser, clear your cash, and reconnect to the NFT marketplace you ordered from (such as OpenSea). If you have more than one cryptocurrency wallet, make sure you connect with the correct wallet. If you still do not see it, please contact the market where you purchased it.
2. Transaction delayed
Transactions may take longer than expected to complete in case of high network congestion on the Ethereum blockchain. You can use Etherscan to retrieve transaction hashes and check transaction status.
3. If the NFT you have is canceled on listing from the purchase platform (OpenSea, etc.)
Items or collections that violate the Market Platform Terms of Service will be removed from the listing.
ย 
These items or collections will continue to exist on the blockchain (the marketplace platform has no right to change them!), but will not appear on the NFT platform you purchased them from.
For more information on listing cancellation, please contact the platform (OpenSea, etc.) where you purchased the reason why your item or collection was canceled.
Burrito Wallet is a personal wallet linked to the NFT service and is not involved in NFT transactions or purchases.
ย 
ย 

Can NFTs be purchased with a card??

๐Ÿช™
Currently, we do not offer to purchase NFTs in Burrito Wallet.
We will inform you through announcements when the service is opened in the future.
ย